HrtB

Appointments canceled or rescheduled with less than 24 hours' notice, as well as no-shows, will incur a charge of 25% of the service price to the card on file. Cancellations made 24 hours or more in advance will not incur any fees. Arriving more than 15 minutes late may result in being treated as a no-show, thus subject to the same 25% fee, as adequate processing time is essential for lash services. Late arrivals may need to be rescheduled entirely to ensure quality service. We appreciate your understanding of our policy, which aims to balance schedule protection with reasonable accommodations for unforeseen delays.